Jio loses 12.9 million users in December 2021 – The New Indian Express
NEW DELHI: India lost around 12.8 million mobile users in December 2021 according to data released Thursday by the Telecommunications Regulatory Authority of India (TRAI). Among them, Reliance Jio-led Mukesh Ambani lost 12.9 million 4G subscribers and cash-strapped Vodafone Idea lost 1.61 million users during the period.
Amazingly, state-owned Bharat Sanchar Nigam Limited (BSNL) proved to be the biggest gainer by adding 1.1 million new subscribers during the month of December 2021. Bharti Airtel gained 0.47 million new subscribers during the same period. The fall in the number of users was expected in December, as the three private telecommunications operators had increased their prepaid tariff during the last week of November.
The trend shows that telecom operators have successfully cleaned up their inactive and low-paying customers, which will improve their average revenue per user (ARPU) in the future. Also, many low-paying Jio, Vi and Airtel subscribers could be switched to BSNL.
Companies suffered the most in rural areas, with Jio losing almost 6 million users, Bharti Airtel 1.18 million and Vodafone Idea 1.18 million users in rural areas. However, Reliance Jio still dominates the telecom market with 36%, followed by Bharti Airtel with 30.81%, Vodafone Idea with 23%, BSNL and MTNL with 9.90% and 0.28%, respectively. In terms of active users, Airtel leads the category with 98.01% of its active user base, followed by Reliance Jio with 87.64% and Vodafone Idea with 86.42%. Overall, Jio with 364.34 users has the maximum active users.
A total of 8.54 million requests were received for mobile number portability (MNP).